Unstructured Hours

Since I left my last corporate role more than 10 years ago, I have not had a full-time, permanent job; instead, I have worked as a freelance, independent consultant and contractor, for a variety of organisations, and in multiple roles. I’ve not had a “regular” 9 to 5, Monday to Friday job, so it’s meant some adjustments and compromises: I don’t get a regular salary, or sick leave, or holiday pay, or employer pension contributions; but I have flexibility as to where/when/how I work, who I work for, and what projects I take on.

Talking to a business associate recently, who is in a similar position, he defined his current status as “unstructured hours”. I think this applies to my own situation, and it made me think that more and more people are in the same boat, but for different reasons.

First, the gig economy has flourished in the last 10 to 15 years (a trend that began well before ride share and food delivery services came along), with the growth of tech-based freelance work in the software industry and creative services, thanks to on-line market places and accessible productivity tools. So, people are less likely to have fixed hours.

Second, the pandemic and associated lock downs revealed a significant divide between those who are able to work from home (WFH), and those who can’t. For those employees who continue to WFH, the separation of work and non-working hours has become increasingly blurred, with the proliferation of remote working and accompanying tech that means we are “always on”. Add to this the global nature of remote working (and “work from anywhere” policies) it means that even different time zones are no longer a barrier to cross-border employment and collaboration.

On the other hand, WFH has meant that some employees have become more efficient and/or productive, especially when commuting time is reduced. More companies are experimenting with remote working, hybrid working (a mix of WFH and on-site), and even a shorter working week. Parkinson’s law states that a given task expands to fill the time available – something that can become pervasive with enforced on-site office hours, so if employees are effectively choosing the hours they work, they may be incentivised to work smarter, and free up their time for other pursuits.

Third, for employees who still need to attend their place of work to perform their duties in person (health care, hospitality, retail, logistics, manufacturing etc.) many of them work shifts, which in itself requires some significant restructuring of daily and weekly routines, albeit not totally “unstructured” hours. And given our voracious appetite for on-line shopping, all-day deliveries, and access to 24/7 services, shift workers are having to respond to employer demands for a flexible and on-demand workforce.

Fourth, the “always on” phenomena means that it’s easy to erode the boundaries between work and personal life, with the consequence that we are now seeing the introduction of “Right to Disconnect” legislation. This will require careful navigation. What about employees who are required to be on call, even if they are not on site? How will this legislation be reflected in client contracts and service level agreements, especially when there may be penalty clauses and similar provisions? Who determines what is “reasonable”?

When I was in corporate roles, there were always requirements for weekend and over night travel, early morning and late night conference calls, lengthy overseas business trips, and deadlines outside the 9 to 5 routine. Even early on in my career, working in the public sector, I was required to attend evening council meetings and public events. So perhaps I’ve always experienced an element of unstructured hours?

Achieving and maintaining a work-life balance means setting time-based boundaries, managing expectations with clients, and above all, prioritising tasks and projects. It also means establishing routines, so that when we are “off”, we don’t feel any guilt.

Finally, the notion of working within “unstructured hours” may become second nature as more and more people embark on portfolio careers. The ability to juggle multiple roles, as well as remaining flexible to changing demands on our time, will be a prerequisite for anyone working outside the “traditional” 38 hours a week schedule.

Next week: Triennial? Could try harder!

Tribute

It’s two months since my father passed away, and nearly a year to the day since he went into hospital for scheduled heart surgery. Sadly, although the operation itself appears to have been a success, the ordeal seemed to trigger a whole series of complications and underlying conditions: within 6 months he was admitted to a dementia ward, and by late last year, he was in a nursing home undergoing palliative care. Less than three months later, he passed away, the shadow of his former self.

I was able to spend several weeks back in the UK over Christmas and New Year, visiting him up to three times a day. Most of the time, he was living in his own little world, and I would simply sit with him and listen to some of his favourite music, mainly baroque and opera. But in his lucid moments there were flashbacks to the distant past, and some recollections of more recent memories. On one occasion, even though he had lost most of his capacity for speech, he did manage a sage piece of advice: “Don’t play with fire”.

More recently, I was in the UK again to scatter his ashes and help sort out his study and his workshop. Memories of impromptu DIY lessons came flooding back. There were also several quirks and surprises in his personal archive: photos of him at management conferences in the 1970s and 1980s, a scrapbook of his time in Germany in the late 1950s during National Service (including some chilling images of Belsen), and a spreadsheet showing his annual income and income tax right up to his retirement.

Although he was fortunate in being able to take early retirement in his late 50s, he spent the next 25 years volunteering, building a portfolio of interests and serving on multiple committees for the arts, small business, veteran affairs, U3A and other community projects. My mother likes to joke that he’d rather chair a committee than mow the lawn. He also continued to learn, and I found recent certificates of proficiency for speaking German, and for formatting Word documents (very handy for writing up agendas and minutes).

He was the product of a classic liberal education, not a polymath, but possessing a solid knowledge about lots of different things: the arts, politics, language and history as well as science and technology. All the things you need to solve The Times crossword.

There are probably three key things that my father taught me:

  • Think for yourself
  • Don’t follow the herd
  • And of course, being an engineer, don’t take something apart unless you know how to put it back together again.

The latter is particularly useful when working with clients on their business reviews!

Next week: Music Streaming Comes of Age

The Startup of You v2.0

Through my blogs on startups, meetups and portfolio careers, I was recently interviewed by Peter Judd from News Corp., who is trying to bring the discussion on entrepreneurship, startups and innovation to a wider audience, particularly people who may be looking at a career change. (We both agree that the National Innovation and Science Agenda is not cutting through to the general public.)  Apart from being an advocate for portfolio careers, I also pointed out that entrepreneurship or working with startups is not for everyone. Instead, it may be possible to change your current role to the one you want. Alternatively, taking a new look at your current circumstances can provide some fresh perspective on finding your dream career.

Francis Kenna: The Unbearable Lightness of Seeing (2016) [Photo by Rory Manchee]

Francis Kenna: The Unbearable Lightness of Seeing (2016) [Photo by Rory Manchee]

The impetus following the 2012 publication of “The Startup of You” has done much to fuel the current entrepreneurial phenomenon, combined with lean startup business models and agile product development processes. The drive for innovation in response to digital disruption and lowering technology costs also means that launching your own venture can be increasingly de-risked.

For example, I recently saw some data by Ian Gardner from Amazon Web Services, that showed the “cost of failure” has come down from $5m to $5k, in just 15 years. This is based on a comparison between what it typically cost to launch a new business at the height of the dot.com boom/bust in 2000, and what it costs today. With a mix of open source tools, cloud computing, APIs, SDKs and social media platforms, launching a new business has never been cheaper or easier.

Of course, there is a paradox here: if an increasing number of people, especially younger graduates and new entrants to the workforce, are more interested in doing their own thing and less interested in joining large or established organisations, it’s going to get harder for employers to attract and retain the best talent; on the other hand, without appropriate experience, on-the-job training and personal development, how do these aspiring entrepreneurs acquire the necessary business, technical and leadership skills to succeed in their own ventures?

For some people, it may be appropriate to take their entrepreneurial spirit of adventure into a “traditional” role to test some of their ideas, as well as build networks and get some practical experience. Equally, I can see a huge opportunity for companies to create the right opportunities to engage employees for flexible roles aligned with specific projects or objectives (rather than plugging them into org charts). Companies are also finding new ways of tapping into their existing workforce to identify hitherto hidden and unknown skills and knowledge. Many employers also recognise that leadership roles will increasingly be filled by people who are comfortable with rapid change, increasing complexity and heightened uncertainty, as well as having enhanced soft skills. (There’s even some current thinking that utilising “rebel talent” is a good thing.)

Whether you are starting out on your entrepreneurial journey, looking to reboot your career, or searching for meaningful work that aligns with your values and purpose, there are numerous opportunities (via meetups, hackathons, pitch nights and networking forums) to explore your options before you make a decision. And for companies looking to re-invigorate your workforce and unleash hidden talent, there are many ways to experiment through taking informed risks, by building in-house innovation hubs, running consultative and collaborative workshops, and inviting ideas and inspiration from your existing people, who are familiar with the challenges you face.

Next week: Banksy – an artist for our times?

My Extended Gap Year

I was recently interviewed for a story about the Future of Work. One of the questions asked how I had arrived at my current portfolio career. As I reflected on the past few years of my working life, I realised that my ongoing journey resembled something of an extended gap year, because of the wide range of interests I have been exploring and the variety of projects I have been working on.

gap-year

Image sourced from Ivy League Admissions Club

During my “original” gap year between school and university, I was a postman, I volunteered at a community law centre, I worked in a bread factory, on a building site and at a law firm, and travelled abroad. My primary goals then were to get some “real” life and work experiences and think about what I might like to do as a career once I graduated. If nothing else, it showed me how to work with other people, develop some resilience and resourcefulness, and discover what I might be passionate about. And while my career went in quite a different direction to the one I had imagined, the gap year experience was an invaluable part of the learning process.

Since my last corporate gig, I have embarked on what feels to be a continuous personal development programme. Aside from undertaking some professional development, participating in hackathons, serving on advisory boards, guest blogging, co-presenting numerous radio shows, developing a prototype HR app, joining various Meetup Groups, and working with a number of startups and entrepreneurs, most recently I have been working in the digital asset space (Bitcoin, Blockchain etc.) and in innovation using design thinking and collaboration models.

As part of my extra-curricular activities, I have continued to explore various digital tools and platforms for composing, recording and distributing my music – I even wrote a piece for Melbourne’s Federation Bells which is on semi-regular rotation – and I have learned some practical skills in picture framing and constructing display boxes out of Perspex.

What this all adds up to is a continuous desire to keep learning, to keep exploring interesting stuff, maintaining a sense of curiosity and not standing still – stagnation is the death of creativity! And while I may not have imagined embarking on such a career path after working in senior corporate roles for many years, the current journey is varied, seldom boring, and frequently rewarding.

For anyone who may feel they are stuck in their current work, or cannot see where there career is going, I would encourage you to think about taking a “gap year” – to explore, experience and experiment with your career options, to challenge your current perceptions, to take yourself out of your comfort zone, and above all to embrace the potential for change. Even if this does not feel like re-inventing yourself, it should be an invigorating and rewarding experience – and I’m more than happy to share some of my own insights if you want to contact me via this blog.

Next week: Spaghetti in the Cloud