Revisiting Macau – Asia’s Casino Theme Park

During my recent visit to Hong Kong, I took a side-trip to Macau, a city I last saw nearly 25 years ago. Last time I was here, Stanley Ho still held the monopoly on licensed casinos, with the Lisboa being one of the most noticeable landmarks in the then Portuguese colony.

Arriving by ferry from Hong Kong, berthing at the Outer Harbour attached to the Macau Peninsular, things don’t look that different from last time. Until, that is, you travel further into the downtown area, which now boasts two-dozen casinos. Drive across the bridge that connects to the island of Taipa, and it soon becomes clear not all is quite as it was.

Between Taipa and the island of Coloane is an area of reclaimed land, called Cotai, forming a contiguous mass that incorporates both former islands. Within this district are another 17 casinos, including some of the most lavish gambling and hotel resorts outside of Las Vegas.

As my taxi pulled up to what I thought was the Sheraton Hotel, I stepped out on to a London pavement alongside the facade of the Palace of Westminster (Houses of Parliament), complete with Big Ben clock tower and a Routemaster double-decker bus. Across the street is St. Mark’s Campanile and the Rialto Bridge, and down the road is the Eiffel Tower…Welcome to ersatz Europe, as represented by the Londoner, Venetian and Parisian resorts respectively.

If movies are more your thing, then further along is Studio City, a Hollywood-themed complex, round the corner is City of Dreams, then the MGM Cotai, and finally the Wynn Palace.

Out on its own (in more ways than one) is the Grand Lisboa Palace Resort, complete with Japanese department store, and a hotel designed by the late fashion guru Karl Lagerfeld. This complex has cost US$39bn, and will have to work hard to turn a profit even as visitor numbers to Macau start to recover. “Outlandish” does not even begin to describe what beholds the unsuspecting visitor.

Wandering around inside the resorts and walkways that connect the endless shopping malls of luxury goods, the sense of disorientation is heightened – Venetian canals, bridges and gondolas (on a set that could have come straight from “The Truman Show”); red phone booths, Royal Mail post boxes and London black cabs; replica fountains and horse-drawn carriages; the zebra crossing outside Abbey Road Studios; a fake British pub front.

The latter is a reminder that despite the acres of hospitality these resorts offer, getting an alcoholic beverage was actually very difficult, as there was a distinct shortage of bars; until you realise that it’s probably much easier to get drinks within the gaming rooms….

Away from these pleasure palaces, it was nice to know that some parts of Macau remain the same – in particular Fernando’s restaurant next to the beach at Praia de Hác Sá, on the far end of Coloane. There are still a few other authentic pockets of the strange amalgam of “Asia by the Mediterranean” that epitomises Macau’s past, mostly in the more traditional cafes and restaurants around Senado Square, offering Pasteis de Nata and Macanese breakfasts.

But mostly, Macau seems content to outdo Las Vegas – from the Chinese government’s perspective, if you can’t stop people gambling, better to let them do it locally rather than losing their money overseas.

Next week: Trust in Digital IDs

 

 

 

 

Musical Idolatry

As a rebooted version of “Australian Idol” appears on network television, I can’t decide whether programs like this are a result of the current state of the music industry OR are they the cause of the industry’s malaise…?

I’ll admit upfront that I know I’m not the target demographic for these shows (Idol, Voice, Talent…), so I’m not even going to comment on the quality of the musical content or the presentation format.

Before we had recorded music or broadcast radio, the industry relied upon song writers selling sheet music, in the hope their compositions would get performed in theatres and concert halls – and audiences would want to buy copies of the songs to perform at home.

Then, radio largely killed the music hall, and with the advent of the 7″ vinyl record, together they eventually displaced the reliance on sheet music sales. From the early 1960s onwards, we also saw more artists writing, performing and recording their own material, which transformed both music publishing and the record industry itself.

Although record labels still exist as a means to identify, develop and commercialise new talent, only three of the so-called major labels have survived – a process of industry consolidation and M&A activity that began in earnest in the 1980s – ironically, a period now regarded as a “Golden Age” of pop music.

A key legacy of the punk movement of the 1970s was a network of independent music labels, distributors, publishers and retailers – along with a strong DIY ethic of self-released records and independent fanzines, thanks to lower production costs and easier access to manufacturing and distribution.

Now, there is more new music being released than is humanly possible to listen to. It is relatively quick and simple to produce and release your own music – record on a home laptop (even a tablet or smart phone will do), upload the finished mp3 files to user-accessible platforms such as Bandcamp and SoundCloud, and promote yourself on social media. However, without significant marketing dollars to buy an audience, those hoping to become an overnight viral sensation may be disappointed. And even if you do manage to get traction on one of the global streaming platforms, the income from digital plays is a fraction of what artists used to earn from physical sales.

So that’s how the major labels (and some of the larger independents) still manage to dominate the industry: they have the budget to spend on developing new talent, and they have money for marketing campaigns (and possibly to influence those streaming algorithms). Plus, they have access to a huge back catalogue that they can carry on repackaging at a fraction of the original production costs.

It’s also true, however, that the shorter shelf-life of many newer artists means that labels don’t have such an appetite for long-term development plans, where they are willing to nurture a new talent for several years, before expecting a return on their initial investment. Just as with fast fashion, the pop music industry has become hooked on a fast turnover of product, because they know only a fraction of new releases will ever become a hit, and they have to keep feeding the beast with new content.

Which brings me back to programs like Idol. First, it’s one way for the music industry to fast-track their next success. Second, it literally is a popularity contest – the industry gets an idea of what the public likes, so they can pre-determine part of their release schedule. Third, hosting these contests on commercial TV means advertising dollars and sponsorship deals can help defray their A&R and marketing costs (or, at least help them to prioritise where to spend their money).

But let’s not pretend that these singing shows are nothing more than televised karaoke. Performers don’t get to play their own songs, or even play any instruments (as far as I can tell). The program content relies on cover versions – usually songs that are well-known, and therefore already road-tested on the audience. Plus, by choosing to perform a particular song, a contestant may hope to win by association or identification with the successful artist who originally recorded it. But contestants are not free to choose whatever song they like – my understanding is there are only 1,000 (popular) songs to choose from, just like karaoke.

In pretending to discover new talent, in part, the industry is simply hoping to re-release songs in their back catalogue, albeit with a new face on the record. Through the restrictive format of these programs, the industry is not discovering new musicians or finding new song writers and composers, and it’s certainly not forging any new direction in music, because of the reliance upon an existing formula, and dependence on a very specific (and somewhat narrow) strand of pop music.

Next week: Eat The Rich?

 

Startupbootcamp Demo Day – Sports & EventTech

The latest Startupbootcamp Virtual Demo Day covered startups in Sports and EventTech. Given the current pandemic lockdown and the lack of sporting events and public festivities in Melbourne (“Australia’s sporting and events capital”), the pitch night was sub-titled “The Comeback…”

As with similar startup programs running during the pandemic, it was remarkable how much the teams had achieved in the circumstances. The 10 startups that presented were as follows (website links in the names):

FlipTix

According to the founders, 30% of all fans leave events early – so they have identified an opportunity to re-purpose those empty seats. Rather than re-selling existing tickets, this platform is issuing new tickets for seats that are no longer being used. Already working with key festival promoters, the team say they are not encouraging flipping or scalping, nor are they competing with existing event ticketing outlets engaged by organisers. As well as issuing new tickets, FlipTix offers event upgrades. However, they also mentioned “pre-event” flipping services – which I assume is different to scalping? Finally, it wasn’t clear how FlipTix verifies that seats have been fully vacated – what about all-day tickets for the cricket, for example, where spectators are free to come and go (with pass-outs).

Benchvote

As sports clubs struggle to maintain connection with their fans under the limitations of lockdown, Benchvote drives engagement with team sponsors and brands to bring them closer to their fans. Essentially an SaaS campaign creation platform, Benchvote offers annual licenses and individual campaigns, and is seeking to engage with other consumer brands, not just sports and events.

Globatalent

Described as “The Sports Neobank”, Globatalent helps aspiring athletes to “sell” shares in themselves to fans and investors (in return for a proportion of their future income). The founders claim that 48% of young athletes lack sufficient funds to continue their sporting careers. With a background as talent scouts in professional tennis, the founders are familiar with the challenges faced by struggling players. While the model seems simple (essentially securitizing future winnings and sponsorship money), it raises a number of questions: do these investments represent financial securities (and all the regulation which that entails)? is it a form of modern slavery (however willing the participants)? does it lay the athletes open to risks associated with gambling such as manipulation and collusion? why wouldn’t fans invest in the clubs instead, with their talent development structures? how does it apply to professional sports such as AFL that have strict salary caps and player drafts? and is it more suited to individual rather than team sports?

Floteq

The team presented data that suggests pubs and clubs waste 9-12% of their draught beer, because of their current systems. Not only does this mean lost sales and revenue, the lack of product consistency impacts brand Integrity. The founders believe that post-COVID there will be an even greater focus on cost controls within hospitality, with the added need to reduce waste and maintain consistency. Floteq comprises an IoT device at the point of delivery and service, to track volumes, sales, quality and consistency.

Friends of Mr Ed

This is an app called “Fred” for race horse owners, to facilitate communications between stables and syndicates. Fred offers a subscription-based B2C model, with the opportunity for additional revenue streams (from sponsors and other industry participants). I’m not familiar with the racing industry, but I don’t see why owners can’t simply use existing social media (and crowdfunding platforms)?

BindiMaps

This system helps blind and vision-impaired people to navigate indoor locations, even if they have never been there before. Designed for office buildings, shopping centres, university buildings and visitor destinations, it uses Bluetooth beacons operating on a standalone system, and can be up and running within 24 hours, complete with an analytics dashboard. Although originally intended for the vision-impaired, it can of course be used by anyone.

TRENDii

In recent years, fashion has “moved from the catwalk to social media”. TRENDii is an AI-powered fashion app and browser extension that allows users to “shop at the point of inspiration”. Aimed at fashion brands, publishers and consumers, TRENDii will rely on ad-based revenue, but with the ability to offer advertisers greater audience reach and context. The founders are also exploring audience partnerships and new verticals such as homewares and furniture.

IntelliCUP

This team is the Australian licensee for the IntelliCUP system for beverage point of delivery and dispensing. Pointing to poor UX at venues and events, the founders are positioning Intellicup as an integrated order, purchase and dispensing system, and are already undertaking client trials. Revenue will come from transaction fees, hardware sales, in-app purchases, and the sale of data and analytics.

Humense

Also referencing the challenges facing professional sport during COVID19, Humense is proposing an immersive on-field viewing experience for TV spectators. It brings on-field vision from a 20 camera system offering infinite angles and volumetric imaging, all viewed via VR headsets. The founders claim that this will be the future of sports broadcasting revenues.

SportsCube

The founders state that community and local sports clubs lack funds; yet sponsors face too much red tape. SportsCube is designed to help businesses to sponsor clubs, and the team is already working with clubs and corporate sponsors. The business takes a 15% commission or success fee (which is half of traditional agencies).

Next week: Blockchain and the Limits of Trust

Stereolab at Melbourne Zoo

There was a recent newspaper article about the number of older rock stars having to cancel tour dates due to ill health, injury and just plain old age. The irony is that when most of those performers started out as professional musicians, no-one really expected their careers to last 10 or 15 years, let alone 40 or even 50 years. Now that artists increasingly rely on income from ticket sales (rather than royalties from streaming services), there could be lean times ahead for ageing rockers – and that’s before we take the effects of COVID-19 into account. Thankfully, Stereolab were able to play at Melbourne Zoo last week, before cancelling the rest of their Asia Pacific concerts due to the virus. Of course, by comparison to much of rock’s gnarly royalty, they are mere babes, having “only” formed in 1990. And although they have not released any new material for 10 years, during which time the band has been on hiatus, Stereolab have an extensive back catalogue to draw upon now they have started touring again.

Alongside contemporaries Saint Etienne, Stereolab were part of a reaction against late-80s grunge and acid house, and between them they ushered in a return to more interesting melodic and harmonic structures, vintage/retro sounds and complex textures, all informed by an aesthetic that embraces electronica, exotica, soundtracks, bossa nova and dub effects. In fact, both bands have collaborated with similar post-rock artists on each side of the Atlantic such as Jim O’Rourke, Tortoise, Mouse on Mars and To Rococo Rot, not to mention The High Llamas’ Sean O’Hagan. (Both bands also have extensive back catalogues, with frequent non-album, one-off, limited and rare 7″ singles scattered throughout their discographies.)

By going back on the road after such a long break (and with no new material to promote), there was a risk that Stereolab might simply be going through the motions – even coming across as their own tribute act at best, a self-parody at worst. Thankfully, despite the familiarity of the songs, the band managed to keep everything sounding fresh, energetic and full of enthusiasm. And despite maintaining that original aesthetic, Stereolab have enough variety to remain interesting and avoid sounding samey – which has no doubt helped with their own longevity, unlike many contemporary artists who will likely be forgotten quicker than a Crazy Frog ringtone.

Next week: Margaret Tan and Dragon Ladies Don’t Weep