The wrong end of the stick!

In a typical knee-jerk and censorial reaction, Australia’s Federal Parliament has recently approved legislation that will attempt to ban anyone under the age of 16 from accessing social media.

Knee-jerk, because the legislative process was rushed, with barely a 24 hour public consultation period. The policy itself was only aired less than 6 months earlier, and was not part of the Labor Government’s election manifesto in 2022.

Censorial, because Australia has a long history of heavy-handed censorship. I still recall when I lived in Adelaide in 1970 (aged 10), broadcasts of the children’s TV series, “Do Not Adjust Your Set” were accompanied by a “Mature Audience” rating – the same series which I had watched when it was first broadcast in the UK in 1967 during the tea-time slot!

As yet another example of government not understanding technology, the implementation details have been left deliberately vague. At its simplest, the technology companies behind the world’s most popular social media platforms (to be defined) will be responsible for compliance, while enforcement will likely come from the eSafety Commissioner (to be confirmed).

The Commissioner herself was somewhat critical of the new policy on its announcement, but has since “welcomed” the legislation, albeit with significant caveats.

From the perspective of both technology and privacy, the legislation is a joke. Whatever tools are going to be used, there will be ways around them (VPN, AI image filters…) And if tech companies are going to be required to hold yet more of our personal data, they just become a target for hackers and other malicious actors (cf. the great Optus data breach of 2022).

Even the Australian Human Rights Commission has been equivocal in showing any support for (or criticism of) the new law. While the “pros” may seem laudable, they are very generic and can be achieved by other, more specific and less onerous means. As for the “cons”, they are very significant, with serious implications and unintended consequences for personal privacy and individual freedoms.

Of course, domestic and international news media are taking a keen interest in Australia’s policy. The Federal Government is used to picking fights with social media companies (on paying for news content), tobacco giants (on plain packaging) and the vaping industry (restricting sales via pharmacies only), so is probably unconcerned about its public image abroad. And while some of this interest attempts to understand the ban and its implications (here and overseas), others such as Amnesty International, have been more critical. If anything, the ban will likely have a negative impact on Australia’s score for internet freedom, as assessed by Freedom House.

The aim of reducing, mitigating or removing “harm” experienced on-line is no doubt an admirable cause. But let’s consider the following:

  • On-line platforms such as social media are simply reflections of the society we live in. Such ills are not unique or limited to Facebook and others. Surely it would be far better to examine and address the root causes of such harms (and their real-world manifestations) rather than some of the on-line outcomes? This feels like a band-aid solution – totally inappropriate, based on the wrong diagnosis.
  • When it comes to addressing on-line abuse and bullying, our politicians need to think about their own behaviour. Their Orwellian use of language, their Parliamentary performances, their manipulation of the media for personal grandstanding, and their “calling out” of anything that does not accord with their own political dogma (while downplaying the numerous rorts, murky back-room deals and factional conflicts that pass for “party politics”). I can’t help thinking that the social media ban is either a deflection from their own failings, or a weird mea culpa where everyone else is having to pay the price for Parliamentary indiscretions.
  • A blanket “one size fits all” ban fails to recognise that children and young people mature and develop at different rates. Why is 16 seen as the magic age? (There are plenty of “dick heads” in their 20s, 30s, 40s etc. who get to vote, drive, reproduce and stand for public office, as well as post on social media…) From about the age of 12, I started reading books that would probably be deemed beyond my years. As a consequence, I by-passed young adult fiction, because much of it was naff in my opinion. Novels such as “Decline and Fall”, “A Clockwork Orange” or “The Drowned World” were essential parts of my formative reading. And let’s remember that as highly critical and critically acclaimed works of fiction, they should neither be regarded as the individual views of their authors, nor should they serve as life manuals for their readers. The clue is in the word “fiction”.
  • Children and young people can gain enormous benefits from using social media – connecting with family and friends, finding people with like-minded interests, getting tips on hobbies and sports, researching ideas and information for their school projects, learning about other communities and countries, even getting their daily news. Why deny them access to these rich resources, just because the Federal Government has a dearth of effective policies on digital platforms, and can’t figure a way of curbing the harms without taking away the benefits (or imposing more restrictions) for everyone else?
  • In another area of social policy designed to address personal harm, Governments are engaging with strategies such as pill-testing at music festivals, because in that example, they know that an outright ban on recreational drugs is increasingly ineffective. Likewise, wider sex, drug and alcohol education for children and young people. Draconian laws like the under-16 social media ban can end up absolving parents, teachers and other community leaders from their own responsibilities for parenting, education, civic guidance and instilling a sense of individual accountability. So perhaps more effort needs to go into helping minors in how they navigate social media, and improving their resilience levels when dealing with unpleasant stuff they are bound to encounter. Plus, making all social media users aware that they are personally responsible for what they post, share and like. Just as we shouldn’t allow our kids to cycle out on the street without undertaking some basic road safety education, I’d rather see children becoming internet savvy from an early age – not just against on-line bullying, but to be alert to financial scams and other consumer traps.
  • Finally, the new Australian legislation was introduced by the Labor Government, and had support from the Liberal Opposition, but not much from the cross-benches in the Senate. So it’s hardly a multi-partisan Act despite the alleged amount of public support expressed. It may even be pandering to the more reactionary elements in our society – such as religious fundamentalists and social conservatives. For example, banning under-16s from using social media could prevent them from seeking help and advice on things like health and reproductive rights, forced marriage, wage theft, coercive relationships and domestic violence. Just some of the unintended consequences likely to come as a result of this ill-considered and hastily assembled piece of legislation.

Pudgy Penguins come to Melbourne

Last week, I got to chill out with some of the Pudgy Penguins crew, as they launched the Oceania chapter of their NFT community. In case you weren’t aware, Pudgy Penguins are one of the top NFT collections, and have built a loyal fan base for these digital characters.

I went to a major Pudgy Penguin “Pengu Fest” in Hong Kong last year, and got to see first hand how engaged their members are. I also gained some insights as to how this ecosystem enables their NFT holders to license the IP associated with their individual characters into royalty-based income. In short, a subset of the NFT characters are chosen to be turned into merchandise. (For example, Pudgy Penguin soft toys are available in major stores such as Walmart in the USA, and Big W in Australia.) Owners of the selected NFTs earn a percentage of the sales revenue (less tax and production costs etc.).

The most recent collection of Pudgy collectibles are the Igloo figurines, which include early online access to Pudgy World. As a proud owner of one of these plastic figures, I’m still not sure what I have let myself in for…

As well as local meetups, other ways in which the community can interact include a trading card game called Vibes, also launched via the Overpass IP licensing platform.

Igloo Inc, the parent company to Pudgy Penguins and Overpass, has also announced it is launching a Layer 2 blockchain on Ethereum, to be called Abstract, and is being positioned as a “the blockchain for consumer crypto”.

Whatever your views on crypto, NFTs, on-line worlds and collectibles, there is no doubt that Pudgy Penguins have set themselves up with the admirable goals of building a healthy and inclusive community, underpinned by the twin pillars of individual creativity and positive culture.

To crypto sceptics (and the merely crypto curious), the “community” and the enthusiasm of its members could resemble something of a cult. Someone did say during last week’s panel discussion that “I am my penguin, and my penguin is me”. But there are worse things for people to get involved with – and for younger people (I don’t regard myself as part of the Pudgy core demographic), I can see the appeal. For example, your Pudgy Penguin PFP can act as a protective avatar as you engage and explore online – allowing you to share only the personal information that you want to, while you build up trust with other community participants, and before you choose to meet IRL.

There was also a discussion about the difference between meme coins and NFTs – the short answer is that the former represent pure speculation, while the latter aim to create value for their holders. In fact, someone suggested that meme coin trading is not that different to punting on betting apps. But since most NFT collections are well down on their market highs of a couple of years ago, maybe NFT holders and communities like Pudgy Penguins are trying to convince themselves that they are still backing a winner?

Overall, however, I remain positive to the opportunities that NFTs represent – especially in the creative fields, and as a new model for IP licensing. Even if cute flightless birds from the southern hemisphere are not your thing, I don’t think you can dismiss or ignore the social, cultural and economic impact that NFTs will have.

Next week: “When I’m Sixty-Four”

 

 

Defunct apps and tech projects

In the early days of this blog, I featured many new tech projects and start-ups that I came across by attending pitch nights and meet-ups in Melbourne. I also signed up to beta test numerous apps, and I contributed to quite a few crowd-funding exercises. In doing some research for a recent blog on music streaming, I realised that many of these ventures are no longer with us.

Here’s a random selection of projects and products that I either used, subscribed to, funded, or covered in my blog:

1. Klout – launched in 2008, this app used data from social media profiles to create individual “Klout Scores”, designed to calculate how “influential” your content was. Nice idea, but there was probably no money in the business model, because as far as I can recall, it was a free service. It was purchased in 2014 for $200m by the company that eventually became Khoros, who then closed Klout in 2018, as it was not seen as core business. Khoros itself is a customer engagement, social media and content management solution for corporate clients and consumer brands – obviously, there is more money to be made from capitalising on customer behaviour…

2. Do.com – founded in 2014 as a productivity tool, focused on making meetings more efficient. Acquired by Amazon Web Services (amount undisclosed) and folded into its Chime web-meeting and conferencing application. From my personal experience, the only company using Chime for external-facing calls is Amazon itself, but perhaps it’s more of a white label solution, or it’s mainly used by internal teams to communicate among themselves (especially if these teams are using AWS?).

3. Paper.li – launched in 2010, and grew to 2 million users within 6 months, this was a neat product that enabled users to curate their own “newspapers” from Twitter and other online content. Closed in April 2023 – probably too much noise and competition in this space, and too hard to monetise?

4. Pandora – one of the earliest internet radio and music streaming services, Pandora launched in 2000 – and as recently as 2019, had a market valuation of US$3.5bn, based on a stock acquisition by SiriusXM. But by 2017, Pandora had already decided to exit the Australian market, so I have no idea about the current content or service quality.

5. Twitter Music – as featured in my previous blog, this “service” was launched in 2013, and closed within a year. But watch this space – since re-branding his new toy as “X”, not only has Elon Musk taken back the @X handle from a Twitter user, he’s also just claimed @Music from another customer.

6. 8tracks – another early-ish player in the internet radio and music streaming service (launched in 2008), 8tracks is primarily a social media app that allows users to share their favourite playlists. Despite industry accolades, and various integrations with Android, Windows and Soundcloud, 8tracks ran into problems, including a copyright and licensing issue which meant it could no longer stream music outside of the US and Canada (instead, having to rely on content from YouTube). In 2019, the company announced it was shutting down. Then, in early 2020, the brand was relaunched under new ownership, but is only available in the USA.

7. Sensel Morph – this tech business began life as a Kickstarter project in 2015. The product was a touch-sensitive computer interface that allowed users to run various applications, such as graphic design, video editing, gaming, digital audio workstations, MIDI devices and coding (e.g., for Arduino and Raspberry Pi). Despite a successful funding campaign, the Morph devices did not start delivering until 2017 – and some of the promised features never appeared, or were scaled back (or support was dropped soon after development). In early 2022, Sensel announced it was discontinuing support for Morph – instead, the company is focused on providing touch-sensitive and pressure pad technology to third party developers and OEMs. I can’t help feeling that the Kickstarter campaign was really a way for Sensel to fund its early R&D (especially given the 2-year time line to deliver the first physical devices).

8. Swatchmate – a Melbourne-based startup, this optical device for scanning colours, surfaces and patterns had a big future when it launched in 2011. Aimed at designers, illustrators, printers, textile manufacturers and paint companies, initially, there appeared to be significant interest from major brands. Yet, within a few years, and following a name-change to Palette, the product (and the company behind it) have disappeared – although the device can in theory be ordered online. I suspect that as mobile phones’ own optical quality has improved (along with AI-trained apps to handle colour-matching), the standalone Swatchmate cube was doomed to failure.

9. Broadcastr – this was an interesting angle on audio content creation and curation. It was designed to bring location-based stories, travelogues and events to remote audiences and visitors via streaming. It only ran for 2 years (2011-13), and simply ran out of money, in the face of Soundcloud and the emerging podcast industry.

10. iTunes Ping – a cross between a social media platform and a playlist sharing app, this was Apple’s attempt to help fans discover/recommend new music, and for artists to engage with their fans. Launched in 2010, it survived for 2 years, before Apple decided to integrate iTunes within Facebook and Twitter…

11. MySpace – despite reaching its 20th birthday earlier this month, and after much hype and a one-time over-inflated price tag, MySpace has failed to deliver on so many counts. It’s a wonder how it has survived, although I’m not sure how “active” this former darling of social media actually is. Scrolling through it’s clunky UI, it’s easy to get the impression MySpace is nothing more than a digital scrapbook of a by-gone era, forever preserved in virtual aspic (and slowly decaying for lack of attention or maintenance). Nothing works on this platform, so it was interesting to see a recent fan message on Justin Timberlake’s page: “1.Get off TikTok. 2.Fix MySpace. 3.Launch App.”

12. Friends Reunited – finally, the OG of SoMe, which launched in 2000 (4 years before Facebook, 6 years before Twitter, 3 years before LinkedIn, 10 years before Instagram…). Designed to help people re-connect with their schoolmates, work colleagues, college friends and other community groups, it was actually more of a research resource, and ended up like a huge directory of your past associations. Gave up the ghost in 2016, just as TikTok was unleashed on the world (although I’m sure that was purely a coincidence).

Next week: Ballarat International Foto Biennale (BIFB)

Digital Identity – Wallets are the key?

A few months ago, I wrote about trust and digital identity – the issue of who “owns” our identity, and why the concept of “self-sovereign digital identity” can help resolve problems of data security and data privacy.

The topic was aired at a recent presentation made by FinTech advisor, David Birch (hosted at Novatti) to an audience of Australian FinTech, Blockchain and identity experts.

David’s main thesis is that digital wallets will sit at the centre of the metaverse – linking web3 with digital assets and their owners. Wallets will not only be the “key” to transacting with digital assets (tokens), but proving “identity” will confirm “ownership” (or “control”) of wallets and their holdings.

The audience felt that in Australia, we face several challenges to the adoption of digital identity (and by extension, digital wallets):

1. Lack of common technical standards and lack of interoperability

2. Poor experience of government services (the nightmare that is myGov…)

3. Private sector complacency and the protected incumbency of oligopolies

4. Absence of incentives and overwhelming inertia (i.e., why move ahead of any government mandate?)

The example was given of a local company that has built digital identity solutions for consumer applications – but apparently, can’t attract any interest from local banks.

A logical conclusion from the discussion is that we will maintain multiple digital identities (profiles) and numerous digital wallets (applications), for different purposes. I don’t see a problem with this as long as individuals get to decide who, where, when and for how long third parties get to access our personal data, and for what specific purposes.

Next week: Defunct apps and tech projects