Summing up the #FinTech summit

Coinciding with the launch of the inaugural EY FinTech Australia Census 2016*, FinTech Australia’s first industry summit Collab/Collide was a major beneficiary of the initial round of funding from the Victorian government’s LaunchVic program. The summit provided a useful opportunity to survey the global landscape, to compare notes and of course, to network. But did we learn anything new?

6278fd_bc2f12c8b40744a281f9afbb37ba1a3emv2The summit was programmed around key FinTech themes of payment services, alternative funding, robo-advice, Blockchain, data and regulation. Participation by some key industry figures from Asia, Europe and the USA (both founders and investors) also provided some international perspective.

While Australia appears to be maintaining a top 5 position in the global FinTech rankings, our focus on things like P2P lending, payments and robo-advice risks losing sight of bigger opportunities in Blockchain assets, enterprise solutions and institutional services.

And although it was good to see a team from the Treasury Corporation of Victoria in the audience, as well some of their colleagues from DEDJTR, it was surprising that there was hardly any representation from among institutional investors (superannuation funds, asset managers, insurance industry), major financial institutions, or the traditional financial markets (exchanges, intermediaries, brokers, vendors)**.

Some of the best sessions were the comparative panels on Blockchain, regulation and funding. In particular, there was an interesting discussion on whether Australia should be worried or concerned about UK opportunities post-Brexit, or focus more on Asian markets. But with the development of reciprocal financial licensing arrangements between Australia and the UK, and Australia and Singapore (and between the UK and Singapore), ASIC is clearly trying to engage with both markets.

The Federal Treasurer, Scott Morrison also took time out of his busy schedule to address the audience on the topic of Open Banking Standards, following on from the Productivity Commission’s Draft Report on Data Availability and Use. The overall goal is to have a system of FinTech data and operating standards that is “regulatory match fit”, that delivers frictionless inter-party transactions and enhanced industry participation and collaboration. For example: once the New Payment Platform launches in 2017, we should have more open access to transaction data; the ATO is implementing a “single-touch” payroll process; and ASIC is due to publish recommendations for the financial services Regulatory Sandbox by the end of 2016.

Unfortunately, given the changes in venue and content, the program struggled to stretch to a second full day, as audience numbers dwindled. Something for the organisers to think about next time? I would also advocate organising specific sessions, e.g., for B2B and B2C, or for vendors and institutions.

Finally, speaking to a member of the DEDJTR team, there is a clear desire on the part of the State government that the FinTech community will come together along with other market participants to figure out how to scale this emerging sector. In other words, how to turn the growing number of FinTech startups (often with directly competing products and services), hubs, incubators, accelerators and VC funds into a sustainable industry?

* For a handy summary of the EY survey, check out Lucinda de Jong’s blog for Timelio

** In the interests of full disclosure, a FinTech startup I work with, Brave New Coin (a market data vendor for Blockchain assets) was a Strategic Partner for the Summit

Next week: The Startup of Me v2.0

Richmond 3121

What makes a great suburb? Location? Infrastructure? Public transport? Affordable housing? Great coffee? Schools, shops, restaurants and amenities? Probably all these and more…. Although housing costs are comparatively high, Melbourne is frequently rated as one of the world’s most livable cities. I would argue that part of its success lies in the distinct personalities of many of its key suburbs, such as Richmond (postcode 3121).

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I have lived in this inner city suburb for the past 14 years, which is by far the longest time I lived in one place. I love the convenience (within walking distance to the CBD, close to the river and parks, and well served by trains and trams) and the diversity (it’s comfortable yet retains a somewhat grungy character). I must admit to feeling spoiled at times, because I don’t need a car, and often take for granted the proximity to Melbourne’s cultural and sporting precincts.

Although there have been some enormous changes in the past 10 years, mainly thanks to more apartment developments that have brought in high-end restaurants, hipster bars and cafes, and artisan food outlets, even I was surprised when a new branch of Avenue Bookstore opened on Swan Street a few months ago. Maybe this was the missing ingredient? It turns out that the most popular categories are cooking titles (inspired by all the new eateries?) and children’s books (a result of the recent influx of younger couples starting families?). In any event, this probably plays up Richmond’s aspirations to being a bit intellectual – after all, it is within the administrative boundaries of the People’s Republic of Yarra…

A while back, in a Saturday newspaper article on Melbourne’s trendier suburbs, Richmond was described as being like Switzerland: neutral territory between the hipster-filled Bo-Bo* land of Fitzroy and Collingwood to the north, and the fashionista playground of South Yarra and Toorak to the south. And although in the Corner Hotel, Richmond has one of the best live music venues in Australia, it no longer has any record stores (which are now clustered in Collingwood’s Johnson Street, and Fitzroy’s Brunswick Street).

In recent times, Richmond (along with the adjacent suburb of Cremorne) has also become an epicentre for Melbourne’s thriving startup community and co-working culture. Co-working spaces such as Inspire9, Lennox Street Exchange and Launchpad, along with a multitude of shared creative spaces, have helped to host, incubate or entice local and global startups like LIFX, Stripe, Culture Amp, Uber, Tablo, CareMonkey, RomeToRio, etaskr and CoinJar to set up in Melbourne. Much of this activity has grown to occupy the factories, warehouses and light-industrial spaces once home to the local textile industry – and along with the increased apartment living has been a spur to the area’s urban renewal. So, for an increasing number of people, Richmond is both home and workplace.

Finally, while Richmond’s median property prices have maintained pace with recent growth rates for Melbourne’s established suburbs, they are still more favourable than some of the leafier neighbouring suburbs. True, plots and properties here are generally smaller, and you would be hard placed to find any McMansions – but I think this just adds to the area’s appeal.

*Bo-Bo = Bourgeois-Bohemian

Next week: Summing up the FinTech summit

StartupVic’s #Pitch Night for October

The crowds are getting bigger, the list of sponsors is getting longer, there’s a new logo, and they’ve even managed to (sort of) fix the PA system. The Startup Victoria monthly pitch night is now a firm fixture on Melbourne’s Meetup calendar…

Image sourced from Startup Vic's Meetup page (Photo by Daniel)

Image sourced from Startup Vic’s Meetup page (Photo by Daniel)

As usual, there were 4 startup pitches, and I’ll comment on each in order of their presentations:

Next Address

This Ballarat-based startup has built a P2P website that offers “direct to market” property sales, removing the need for traditional estate agents. Recognising that the real estate sector is still ripe for some digital disruption, Next Address is challenging the commission-based fees and cost++ price markup on services that many estate agents charge their clients.

They have established an affiliate programme, and generated some positive media coverage, but have yet to complete any sales. Charging a fee of around $549 to vendors (there is a sliding scale), compared to similar competitors priced at between $800 and $2,000, Next Address is also offering a Facebook package.

I think it’s fair to say that this pitch did not come across as one of the strongest or most compelling presentations at these pitch nights (possibly due to some stage nerves?). There were also questions among people I spoke to about market traction, the customer acquisition model and the conversion process.

Given that there is a lot of competition within real estate listings and aggregation (often backed by major media companies), and given that many vendors still prefer to use the auction process, it was difficult to see how Next Address can cut through, unless they focus on a point of differentiation: geographic market, property type, price range, marketing support or add-on services.

However, the founders must be doing something right, as on the night they managed to attract the attention of a senior executive from a well-known real estate listings website.

DragonBill

DragonBill is an invoicing and remittance solution aimed at sole traders and micro businesses, which has featured in this blog before. The focus is on helping clients manage their cashflow and providing them with a level of financial literacy and education.

Since launching, DragonBill has found a substantial niche market among sporting clubs and associations, in large part because 50% of club members are also SME owners. They are continuing to build partnerships with accountants and are now starting to market themselves via co-working spaces.

Further ahead, there are plans to build some sort of superannuation offering, given that many SME owners and sole traders may not be making sufficient contributions to their personal funds. There are also regulatory changes in payroll administration following the roll out of SuperStream by the ATO.

The judges were interested to know what plans DragonBill has for international growth, and whether the platform can output financial and tax reporting for accounting purposes – both of which are under consideration. Meanwhile, DragonBill was recently shortlisted for an award by VISA.

Spee3d

In short, this business supports “3-D printing of metals at production speeds“. Using a proprietary “Lightspee3d” technology, the goal is to offer a low-cost, high-speed solution for full-scale production output, not just prototypes and medical devices. Primarily manufacturing in copper and aluminium 6061, current output is 100g/minute ( expecting to soon reach 250g/minute), and the maximum size is 300mm x 300mm x 300mm.

For the technically minded, the additive process is described as something like “bugs hitting a windshield”. It does not use any gasses, and deploys a “line of sight” process, meaning that some hollow objects are possible. The business has picked up a Bosch Venture Award.

Targeting products traditionally fabricated by sand casting, Spee3d is working with clients who have a preference for low-cost powders, initially within the university market, then the auto industry. They are also aiming at new products, and not parts manufactured from existing casts that have associated sunk costs. There was quite a lot of excitement around this pitch, judging by the number of questions it prompted.

Foddies

This startup is launching a fructose friendly food business, offering products, recipes and outlets (shops, cafes, catering) that can also appeal to people with other food allergies and dietary requirements. If, like me, you were unaware of the “Low FODMAP” diet,
it was researched and created in Melbourne (Monash Uni), and from my initial reading, it has some similarities with diets designed for people needing gluten-free, lactose free and low GI solutions.

Admittedly not the first to market, Foddies claims to be the first to develop a holistic solution, which includes a wholesale strategy for ready-made meals, a cafe franchise and an online store. Next, they plan to work with airlines and hospitals. Although building on their social media engagement, the biggest challenge, when asked by the judges, was the lack of public awareness or education on the Low FODMAP model.

From a personal perspective, I appreciate the importance of helping people with food allergies or intolerance to manage their condition through appropriate diet. But I can’t be alone in thinking that the higher reported incidence of these complaints may be due to multiple factors such as the increased use of chemicals in the environment (especially food production), the lower resistance in our immune systems caused by too many antibiotics, and our over-reliance on certain strains and varieties of crops. More research is called for.

So, after a very mixed bag of startup pitches, the winner was Spee3d, based on the audience and panel voting.

Next week: Richmond 3121

Spaghetti in the Cloud

The combo of Cloud+Wireless+Mobile has transformed the way I work. For one thing, storing, accessing and sharing documents is now so much easier than having to send everything as bulky e-mail attachments tethered to a hard drive. However, as an independent consultant, with every new project, business or client I work with, I find I need to use different collaboration tools to be compatible with their workflow, IT systems or platform preferences. Great as all these collaborative apps are, the fact that many don’t talk to one another makes it feel like I am being sucked into a mess of virtual cables that don’t interconnect. Sort of “Spaghetti in the Cloud”.

Image sourced from Flickr

It feels like all my apps are unconnected yet tangled up in the Cloud (Image sourced from Flickr)

There is definitely a battle to dominate enterprise collaboration, with Facebook’s recent launch of Workplace to compete with the likes of Slack, the anticipated revamp of Microsoft’s Office 365 Groups when Yammer is decommissioned in early 2017, and Atlassian’s own HipChat. But aside from enterprise social media and chat, there is now competition across multiple collaboration tools. Here is a list of just a few of the productivity apps I have been exposed to across the various projects I work on:

Meetings/Chat

  • Skype for Business (formerly Lync)
  • Google Hangouts
  • Zoom
  • Cisco WebEx for iOS
  • GoToMeeting
  • Fuze
  • Join.Me
  • WhatsApp

Project Management

  • Samepage
  • Mightybell
  • Basecamp
  • Trello
  • Smartsheet

Document/File Management

  • Dropbox
  • OneDrive
  • Google Drive
  • FileApp (iOS)
  • FileManager Pro (iOS)
  • Docs To Go (iOS)

Productivity

  • Google Docs
  • Apple iWork
  • Microsoft Office 365
  • SlideShark

CRM

  • SalesForce
  • Insightly
  • Streak

And this list doesn’t include single-purpose apps like POP, Simplist and Ideament that allow some project sharing; the entire suite of creative, social media, blogging and CMS tools that organisations increasingly embrace as enterprise solutions; and the growing number of apps that support text, photo and video editing on mobile devices.

While some of these tools support content, file, document and even project sharing from within the app, a lot of functionality is native, and therefore embedded, and is not transferable. So I end up having to learn (and unlearn) the features, quirks and limitations of each one, project by project, client by client.

As I have written before, based on my experience of creating digital music (plus using and beta-testing iOS apps), an app like Audiobus set the standard for product compatibility and content integration. So much so, that Apple ended up supporting Inter-App Audio as a new standard for iOS. Since Audiobus, similar apps have emerged that allow audio and MIDI apps to run together on a single device, and to share/stream content between different mobile devices and desktop DAWs (Digital Audio Workstations): Midiflow, musicIO, AudioShare, AudioCopy, Audreio, studiomux etc.

If only enterprise software and productivity app developers would have a similar approach to product design and collaboration….

Next week: StartupVic’s Pitch Night for October