#FinTech: The 8 things I want from mobile banking apps

As we await the launch of ApplePay in Australia, and in light of the plethora of mobile banking tools, here is my wish list against which all such apps should be assessed:

  • TRUST – is my money safe?
  • CONVENIENCE – can I do multiple transactions from within the same app?
  • SECURITY – is my personal data secure?
  • RELIABILITY – will it always be there when I need to use it?
  • FLEXIBILITY – can I access and transact with all my accounts, brands and products from a single app?
  • COST – can I expect lower transaction, service and account fees if I use it?
  • SPEED – is it real-time?
  • EASE OF USE – is it intuitive?

Next week: Finding a career in #FinTech