Since I left my last corporate role more than 10 years ago, I have not had a full-time, permanent job; instead, I have worked as a freelance, independent consultant and contractor, for a variety of organisations, and in multiple roles. I’ve not had a “regular” 9 to 5, Monday to Friday job, so it’s meant some adjustments and compromises: I don’t get a regular salary, or sick leave, or holiday pay, or employer pension contributions; but I have flexibility as to where/when/how I work, who I work for, and what projects I take on.

Talking to a business associate recently, who is in a similar position, he defined his current status as “unstructured hours”. I think this applies to my own situation, and it made me think that more and more people are in the same boat, but for different reasons.

First, the gig economy has flourished in the last 10 to 15 years (a trend that began well before ride share and food delivery services came along), with the growth of tech-based freelance work in the software industry and creative services, thanks to on-line market places and accessible productivity tools. So, people are less likely to have fixed hours.

Second, the pandemic and associated lock downs revealed a significant divide between those who are able to work from home (WFH), and those who can’t. For those employees who continue to WFH, the separation of work and non-working hours has become increasingly blurred, with the proliferation of remote working and accompanying tech that means we are “always on”. Add to this the global nature of remote working (and “work from anywhere” policies) it means that even different time zones are no longer a barrier to cross-border employment and collaboration.

On the other hand, WFH has meant that some employees have become more efficient and/or productive, especially when commuting time is reduced. More companies are experimenting with remote working, hybrid working (a mix of WFH and on-site), and even a shorter working week. Parkinson’s law states that a given task expands to fill the time available – something that can become pervasive with enforced on-site office hours, so if employees are effectively choosing the hours they work, they may be incentivised to work smarter, and free up their time for other pursuits.

Third, for employees who still need to attend their place of work to perform their duties in person (health care, hospitality, retail, logistics, manufacturing etc.) many of them work shifts, which in itself requires some significant restructuring of daily and weekly routines, albeit not totally “unstructured” hours. And given our voracious appetite for on-line shopping, all-day deliveries, and access to 24/7 services, shift workers are having to respond to employer demands for a flexible and on-demand workforce.

Fourth, the “always on” phenomena means that it’s easy to erode the boundaries between work and personal life, with the consequence that we are now seeing the introduction of “Right to Disconnect” legislation. This will require careful navigation. What about employees who are required to be on call, even if they are not on site? How will this legislation be reflected in client contracts and service level agreements, especially when there may be penalty clauses and similar provisions? Who determines what is “reasonable”?

When I was in corporate roles, there were always requirements for weekend and over night travel, early morning and late night conference calls, lengthy overseas business trips, and deadlines outside the 9 to 5 routine. Even early on in my career, working in the public sector, I was required to attend evening council meetings and public events. So perhaps I’ve always experienced an element of unstructured hours?

Achieving and maintaining a work-life balance means setting time-based boundaries, managing expectations with clients, and above all, prioritising tasks and projects. It also means establishing routines, so that when we are “off”, we don’t feel any guilt.

Finally, the notion of working within “unstructured hours” may become second nature as more and more people embark on portfolio careers. The ability to juggle multiple roles, as well as remaining flexible to changing demands on our time, will be a prerequisite for anyone working outside the “traditional” 38 hours a week schedule.

Next week: Triennial? Could try harder!